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餐飲業排班行為之使用研究
UX Research:Shift work habit of food service

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透過質性訪談等設計方法,分析小型餐飲服務業中排班管理人的排班經驗習慣。

The UX research is about shift work habit of food service managers, that based on user interview and the other design method.

概述 Overview

此次Side Project的執行契機來自於認識的前端夥伴,他在過去於咖啡店工作的經驗中發現店長同事在排班上的難處,想藉由自己的程式協助改善並練習技術開發;而我與其他設計夥伴們則藉由此Project的實作機會,以UX Research的角度挖掘排班管理人的習慣與問題,協助程式開發上的功能發想。

This UX research idea is from my front-end partner's side project. He found his ex-manager, who managed a little chain cafe, had some trouble in scheduling shift work. So he tries to solve this case with the program and train for software development. The other design partners and I saw shift work managers' habit and trouble in a UX research light, and helped ideate the functions of software development.

My Role

UX Researcher(Designer)

Job Description

User Interview, Persona, User Journey Map

Partners

Project Manager : Sedna

Designer : Yuna, Evena

Front-end Engineer : Wade 

Duration

2.5 months (2021 Oct. - 2021 Dec.)

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Outputs

業主是極重視風格與質感的人,因此在開始設計前,已有提供偏好的風格網站給我們參考,希望有日式風格的簡練與禪意。因此確認網站的頁面規劃後,即出了基本的wireframe做資訊排版的確認。

Yuinchis' owner pays great attention to the style and elegance. Before starting the project, he gave us Japanese and simple style website for our reference. Confirming the UI flow, then I created the basic wireframes to check the layout of the information. 

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業主提供了豐富好看的餐廳照片用作網站素材,因此按鈕圖示以簡約清楚、又能映襯圖片的風格做設計。

Yuinchis' owner gave rich and beautiful photos for the web images, so icon design is simple, clear and matches well with the images.

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雲起時除了提供美味餐飲與遠眺美景外,也不定期舉辦文藝相關活動,因此要有清楚、發布活動資訊的消息頁面。

Besides delicious meal and beautiful scenery, some cultural events are held at Yuinchis sometimes. So the website needs clear pages for event information posts.

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以漂亮的景色與餐點照搭配文案,介紹雲起時的環境與美味料理。

Nice images and copy introduce the equipment and meal of Yuinchis.

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不論是哪種尺寸的裝置,盡可能保持一致的網站瀏覽體驗。

No matter what device you use, the RWD website will give you the same user experience.

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